Clean and quiet . The General Manager ( Youssef) was always present and ready to listen and execute . The employees were very happy to help and assist us with any concerns . The front desk team ( Yassin) was great to deal with as far as the rooms go , the bar team around the pool very helpful , Imad the lifeguard was so nice to us . Kamal was excellent at the restaurant. We were very pleased with our stay . Keep up the good job .
Akim
กรกฎาคม 2567
I liked very much the room and the service. I seize the occasion to thank Ms.Leila at the reception who was so polite and kind. She helped us a lot. I also thank Ms. Nadia for all her efforts and hospitality. She always help us find the right package for trips around Marrakech and neighbouring cities. The trips are truly nice and good value for money. Excellent service. Big thanks to all Imperial hotel staff. Amazing people . Very hospitable and truly kind. I will recommend strongly.
Maach
ธันวาคม 2567
Thank You for Your Wonderful Care Dear Nadia, I hope this message finds you well. We wanted to take a moment to express our heartfelt gratitude for the exceptional care and attention you provided during our stay at the Imperial Hotel Spa in Marrakech. Your warm hospitality made our experience truly unforgettable. We are pleased to let you know that we arrived home safely, but we are already missing the relaxing and rejuvenating atmosphere you created for us. Your kindness and professionalism did not go unnoticed, and we will certainly recommend the Imperial Hotel Spa to our friends and family. We look forward to returning in the future and experiencing your wonderful service once again. Thank you for making our stay so special. With warmest regards, Mohammed Humzah shahid Fouzia Humzah Shahid
S
ธันวาคม 2567
The hotel had a homely feel to it, which made us feel very comfortable during our stay. The rooms were very clean and tidy. The staff in the dining room were very friendly, helpful and hard working, they made our experience even more better.
Makanaka
พฤศจิกายน 2567
Excellent hotel. Room was very clean and staff were also very friendly. Also it was in a great location.
Sadikur
ธันวาคม 2567
overall the hotel was very good. maybe a little update on the decor in the rooms, maybe a fresh coat of paint. This is not a complaint by any means just a suggestion. Pool was great plenty of sun beds, different areas to relax in. Breakfast we good, maybe some fresh fruit, but that is not a complaint just a suggestion. The staff were always polite and helpful. The customer relations lady was very nice and cheerful. Honest about the Holiday adventures, my husband would not have been able to do the ones we hoped to do. Due to steep walks and climbs. We spent most of our days by the pool relaxing.
Doyle
กันยายน 2567
Employees of hotel are really nice and helpful makes you feel welcome. Location is excellent 👌 close to famous areas and near hotel we found delicious local food and on the other side of street restaurant with common Eastern and western cuisine for really good price both places are really clean well maintained and have good welcoming staff. We were surprised by how hard working people thay are hotel employees constantly moving around cleaning tables our 🛌 beds were made every day and new towels were provided. Thats our first trip in Morocco and we are happy with a hotel 100%.
Paulius
ตุลาคม 2567
As a British traveller, had small choice of breakfast cereals with various pastries. Freshly cooked chicken pancakes on the outside patio every morning . Absolutely loved the fresh orange juice. Some very traditional options too. Room was spacious and loved the beds! Room cleaned and tidied every day with fresh towels.
Juliet
สิงหาคม 2567
The hotel staff and especially the breakfast area staff, friendly and helpful.
Furqan1
พฤศจิกายน 2567
Whenever I go to Marrakech, I stay at this hotel. Clean, quiet, no problems. The staff, both male and female, at the reception are respectful people. The reception is open 24 hours a day if you need any help. I advise you, when you go to Marrakech, to try this hotel and see for yourself. Especially the bathroom and toilet are clean. You will want to take a shower every hour because it is very clean.
Shahow
พฤศจิกายน 2567